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Non-Clearance products are guaranteed to be materially free from defects under normal use and service for a period of 5 years from the date of shipment of the product to the original purchaser from Triton Datacom Online, Inc. Clearance products and Batteries are warranted for 1 years from date of shipment to customer.
This warranty covers manufacturing defects in materials and workmanship encountered in normal, reasonable use of the product during the warranty period. This warranty does not apply:. If a product covered by this warranty is claimed to be defective, the customer must follow the warranty return policy described below. The warranty period for the repaired or replaced product shall terminate upon the termination date of the original warranty period of the defective product.
An RMA request will be approved only if the product is still within the warranty period, and the customer follows the Returns Procedures described below. The defective product must be received by Triton Datacom Online, Inc. A defective product received by Triton Datacom Online, Inc. Triton Datacom Online, Inc. Please contact your sales representative if you have any questions about product eligibility for warranty return.
Some states do not allow limitations on the length of implied warranties or do not allow the exclusion or limitation of incidental and consequential damages, so some of the above provisions may not apply to you. Some states provide for additional warranty rights and remedies.
The provisions in this limited warranty are not intended to limit, modify, reduce, disclaim or exclude any mandatory requirements provided by states. This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state.
When placing an order with Triton Datacom Online you will be presented with several shipping options during checkout. Except for special circumstances we prefer to ship via FedEx. When you checkout, our site calculates the weight of your order and requests shipping rates in real time from FedEx. Please note that shipping rates are calculated on many factors including package weight, package size, send from address, send to address, fuel surcharges, etc. Orders received after the deadline may still get shipped but we cannot guarantee that they will.
If your order is urgent please place it as soon as possible and contact a sales representative via email, phone or live chat. There are certain situations where the order may not ship the same day even if received before the deadline. Some of those exceptions are:. Orders not placed during normal business hours will not be processed until the next business day.
Large orders over phones may take 24 to 48 hours to process, pack and ship. If part of your order is out of stock and you choose FedEX Ground as your shipping method we will ship your order when the out of stock items are received. This is usually no more than 2 business days.
If part of your order is out of stock and you choose a FedEx Express service we will contact you to see if you would like the in stock portion of your order to ship that day or if you would like us to wait for the remainder to arrive before shipping. Please note that there may be additional shipping charges for split shipping.
Other unexpected exceptions may apply that may be specific to the situation. Delivery times vary depending on the date the order is shipped, the shipping and delivery addresses, and other factors. FedEx is pretty reliable when it comes to their transit times so once you receive a tracking number from us you should be able to estimate with some accuracy when your order will arrive.
Once you receive your tracking number you can visit the FedEx website to track your package. The tracking information usually contains the estimated delivery date which is usually pretty accurate.
We will gladly ship your order to any destination in the world serviced by FedEx, DHL or other custom freight brokers. Shipping rates are automatically calculated during checkout. If your order is lost or damaged during transit we will handle the claim with the carrier to save you the time and aggravation.
This can be a complicated procedure, please contact us if you have any questions about it. Close search. Add to cart. In Stock Buy from the trusted industry leader. You might also be interested in these related items:. New items are covered by a 1 year warranty. Warranty Details: Non-Clearance products are guaranteed to be materially free from defects under normal use and service for a period of 5 years from the date of shipment of the product to the original purchaser from Triton Datacom Online, Inc.
Missing accessories or damaged equipment resulting from substandard packaging will be charged to the customer. All product returns must have the RMA number listed on the return packing slip or external packaging. An RMA expires 30 days after it is created. Some of those exceptions are: Orders not placed during normal business hours will not be processed until the next business day. Delivery and Transit Times : Delivery times vary depending on the date the order is shipped, the shipping and delivery addresses, and other factors.
International Shipping: We will gladly ship your order to any destination in the world serviced by FedEx, DHL or other custom freight brokers. Loss or Damage If your order is lost or damaged during transit we will handle the claim with the carrier to save you the time and aggravation. Facebook Twitter Instagram YouTube.
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